KMbeing

Knowledge Mobilization (KMb): Multiple Contributions & Multi-Production Of New Knowledge

Tag Archives: research

Knowledge Transparency & Peer-Review

transparency

Sharing knowledge for social benefit requires transparency. Is the peer-review process of sharing research knowledge a transparent process?

Breaking Down Barriers For Community-University Knowledge

collaboration

Universities have traditionally been perceived as the primary sources for research knowledge.  Knowledge barriers have been broken down, and the idea of community-university partnerships is taking hold, as research knowledge is now more collaborative and community-engaging.

Brokering The Role Of The Knowledge Broker

closing the loop

I recently had a conversation with a colleague about why it’s still a problem for knowledge brokers to be seen as credible to some senior scientists in many research/knowledge institutions, and how to overcome this barrier. My colleague mentioned that some senior scientists think the value of their research can stand on its own without any help from knowledge brokers, and often criticize the value of knowledge broker positions in the organization in the first place.

Knowledge Mobilization is about putting knowledge into active service for social benefit – and knowledge brokers have an important role in connecting various knowledge stakeholders together from multi-directional influences of producer-push (researcher), user-pull (research-user), knowledge exchange (anyone), and the co-production of knowledge (anyone). The bottom line is that it’s always about people sharing knowledge to make the world a better place.

My colleague mentioned that knowledge brokers were not being taken seriously by some researchers because of a feeling of a lack of credibility. There are certain researchers who somehow feel that the importance of their research cannot be fully “trusted” in the supposed “inexperienced” hands of “unskilled” knowledge brokers. As such, these misguided researchers would rather go it alone and not make use of intermediaries to disseminate or further enhance their knowledge.

My colleague and I discussed that in such cases there is a need for other credible scientists or stakeholders to champion the cause of these knowledge brokers.  Such champions can assist in bringing recognition to the valuable role of the knowledge broker, and ignite a passion for knowledge mobilization/knowledge exchange. In such cases the very role of the knowledge broker comes into play by connecting with these champions and acting upon these connections by engaging the champions in discussion about the organization’s current knowledge exchange challenges. This means constructing arguments for the champions to convince the skeptical researchers of the value of knowledge brokers.

If the skeptical researchers still see no value – and wish to go it alone – then the knowledge brokers need to be prepared to recognize such limitations and cut their losses while continuing to ignite awareness with other key decision-makers within the organization. Perhaps in this more indirect manner, skeptical researchers may eventually come around to recognizing the value of knowledge brokers for the institution – but never hold your breath.

barriers

The knowledge broker role itself is about finding ways to champion the current knowledge of the organization, continuing to inform institutional knowledge, and broker internal and external knowledge value among stakeholders on an ongoing basis. Knowledge brokers need to recognize that there may be barriers inherent in the organization that cannot be directly dealt with. Dealing with such barriers indirectly may mean ignoring them temporarily (or completely) while attempting to find other researchers or sources for knowledge exchange.

If knowledge brokers are not prepared to do this then you are not prepared to remain relevant to the organization. Knowledge brokering will continue to be a function that is misunderstood, and not seen as credible.

Quite frankly, it comes down to how you broker being a knowledge broker – whether you’re talking about organizational need, the benefits to the individuals who engage with the knowledge systems you create or the connections you’re developing for knowledge exchange. It comes down to how you ‘sell’ the role of the knowledge broker, your contribution and added value to the organization – as well as the people who fall within its influence.

David Phipps

As David Phipps points out, and we include in our co-authored field note, the role of the knowledge broker and knowledge mobilization is not new. Phipps references both Aristotle and the PARiHS framework  to summarize three key concepts for a knowledge broker to think about when developing their role in any institution. (I have added my own thoughts in brackets to further expand the concepts).

evidence = logos (providing the logic or evidence)

facilitation = ethos (establishing credibility for facilitation)

context = pathos (connecting to the stakeholder’s emotional or value context)

These key concepts can be used as a framework to develop greater understanding to broker a knowledge broker role within the organization by providing the logic behind having knowledge brokers.

Evidence: Do you have evidence to substantiate the role of knowledge brokers within your organization? What is the logic of having knowledge brokers within your organization?

Credibility: How credible are the knowledge brokers in your organization? Can your knowledge brokers speak the ‘language’ of the organization? Do the knowledge brokers in your organization have champions to assist them with their roles and help them establish credibility? Do the knowledge brokers understand the individuals within the organization and recognize those that may be barriers or facilitators?

Context: Can the knowledge brokers connect to the various emotional contexts within the organizational system to identify barriers (and possibly risks to the organization)? Can the knowledge brokers speak to the values of the individuals within the organization as well as to the greater values of the organization as a whole? Does the knowledge broker have the ability to know how to work around barriers while continuing to align with the knowledge objectives of the organization?

KTECop

The Knowledge Translation & Exchange Community of Practice (KTECop) often refers to the role of the knowledge broker as “closing the loop” as an apt description. If knowledge brokers are going to continue to deal with problems of credibility and criticism of their value, they must start with a framework that provides greater understanding to broker the role of the knowledge broker. If not, knowledge brokers must be prepared to deal with people who still don’t understand their role, what they can do, and the value they can bring – never being able to close the loop or overcome the barriers they face.

Social Determinants of Health Explained

As defined by the World Health Organization (WHO), social determinants of health are the conditions in which people are born, grow, live, work and age, including the influences of health systems. These circumstances are shaped by the distribution of money, power and resources at global, national and local levels. The social determinants of health are mostly responsible for health inequities – the unfair and avoidable differences in health status seen within and between countries.

Social determinants of health can be divided into 12 categories that contribute to how healthy a person may or may not be.

1) Income and Social Status:

world money

  • Generally, people are healthier when they are wealthier. Individuals with lower socio-economic status experience worse health outcomes than individuals with higher socio-economic status.
  • Income shapes living conditions, such as adequate housing and ability to buy sufficient quality food. When people have little control over their lives and few options, their bodies are more vulnerable to disease. Income also influences psychological functioning and health-related behaviours.

2) Education and literacy:

education

  • Education is closely tied to income and socio-economic status. People with higher levels of education tend to use preventative medical services more frequently, be more physically active, and generally have better health.
  • Low literacy has a negative effect on all aspects of health, including overall levels of life expectancy, accidents and chronic diseases such as diabetes, cardiovascular disease and cancer. Low literacy also has a negative impact on mental health and on the ability to prevent illness.

3) Employment/Working conditions:

jobs

  • Employment allows people to afford basic necessities such as appropriate housing, food, and clothing—all of which are essential for good health. Employment also provides a sense of identity and purpose, social contacts and an opportunity for personal growth.
  • Conditions at work can have a significant effect on people’s health and emotional well-being.

4) Social environments:

social

  • Social environments include immediate physical surroundings, social relationships and cultural environments within which groups of people function and interact.
  • Negative social environments and experiences of discrimination and homophobia is associated with high rates of suicide attempts by lesbian, gay and bisexual youth.
  • Positive social environments include elements such as safety and social stability, recognition of diversity, good working relationships and cohesive communities, and help reduce or avoid many potential risks to good health.

5) Physical Environments:

poor housing

  • Exposure to contaminants in our air, water, food and soil can cause a variety of adverse health effects, including cancer, birth defects, respiratory illness and gastrointestinal ailments.
  • Factors related to housing, indoor air quality and the design of communities and transportation systems can also significantly influence people’s physical and psychological well-being.

6) Personal health practices and coping skills:

smoking

  • Personal health practices and coping skills refer to actions that individuals can take to prevent diseases and promote self-care, cope with challenges, develop self-reliance, solve problems, and make choices that enhance personal health.
  • Making personal health choices about such things as smoking, alcohol consumption, high fat diets, and regular dental health care all influence personal health.

7) Healthy child development:

child development

  • The effects of early childhood experiences have strong immediate and longer-lasting biological, psychological and social effects upon health.
  • The quality of early childhood development is largely influenced by the economic and social resources available to parents.
  • Children living under conditions of material and social deprivation are at higher risk of health problems.

8) Biology and genetic endowment:

genes

  • In some circumstances, genetic and biological factors appears to predispose certain individuals to particular diseases or health problems.
  • Examples of biological and genetic determinants of health include:
  • age—older adults are more likely to be in poorer health than adolescents due to the effects of aging
  • sex—women are at risk of pregnancy and birth-related health problems
  • inherited conditions—examples of inherited disease include sickle-cell anemia, hemophilia and cystic fibrosis
  • abnormal genes—carrying certain genes increases a person’s risk for breast and ovarian cancer

9) Health services:

health services

  • One of the most crucial determinants of health is access to high-quality health services.
  • Men and women from higher income households who are more likely to have insurance are much more likely to self-report that they have visited a dentist within the past year than people with lower incomes.
  • Populations who are underserved by health services include Aboriginal People, members of the LGBTTIQcommunity, refugees and other immigrants, ethnically or racially diverse populations, people with disabilities, the homeless, sex trade workers and people with low incomes.

10) Gender:

gender

  • Gender-based differences—in access to or control over resources, in power or decision making, and in roles and responsibilities—have implications for a person’s health status.
  • Research shows that women live longer than men, on average. Women have higher death rates, but men are more prone to accidents and also more likely to be perpetrators and victims of assault, reducing their overall life expectancy.

11) Culture:

culture

  • Some individuals or groups may face additional health risks as a result of a socio-economic environment that is largely determined by dominant cultural values. These dominant values can contribute to conditions such as marginalization, stigmatization, the loss or devaluation of language and culture, and a lack of culturally appropriate health care and services.
  • Members of racialized groups, recent immigrants and Aboriginal People are often among the most marginalized groups in society.

12) Social support networks:

  • Evidence shows that support from families, friends and communities is a big contributor to better health.
  • The caring and respect that occurs in social relationships, and the resulting sense of satisfaction and well-being, seem to act as a buffer against health problems.
  • Racism is a prominent form of social exclusion. The experience of racial discrimination puts racialized groups at higher risk for physical and mental health concerns.

Sharing Knowledge: Not The Way We Plan

spare change

Sharing knowledge does not always have to turn out the way we plan. Sharing knowledge for social benefit is about creating a better life on this earth that is an opportunity awaiting all of us. We must let go of old fears and insecurities that our knowledge somehow isn’t “good enough” to create change for good in this world, and make way for confidence that the knowledge each one of us has can contribute towards social benefit to make a difference on this planet.

This thought makes me stop and think deeply everyday. Just how often do we easily dismiss someone else’s knowledge that we consider not “good enough” in attempts to create “expert” or “evidence-based” knowledge?  Don’t get me wrong; evidence-based knowledge is extremely important to bring about positive change – especially when our government policymakers depend on hearing this “evidence” to make their decisions for social improvement. But we mustn’t overlook where this evidence can come from.

Our human experience is about sharing our existence on this planet together. If my daily focus is about only seeking out the “experts” or “evidence” in my little corner of this world, then I’ll miss opportunities to learn from other people, cultures, and ways of life that may unexpectedly teach me through their knowledge about how to make this world a better place. We must not forget that “experts” and “evidence” are often context-specific.

It’s interesting that most of us plan our daily lives to follow socially acceptable and professional definitions of knowledge “sources” in our own little corners of the world, as we attempt each day to make better lives for ourselves. And what about those unexpected sources of knowledge that we are often afraid to connect with – both beyond our own communities and also within our own little corners of the world?

The times in my own life when I have learned some of the most valuable knowledge that has made me a better person isn’t from my university degree or from my professional colleagues. Some of the most valuable knowledge in my life has come from connecting with and listening to the knowledge of the poor, the homeless, the “un-educated” or the “non-expert” voices that I’ve come in contact with throughout this world.  

Two examples that come to mind are speaking with a guy who hands out the free daily newspaper, and connecting with a woman who sits on a street-corner everyday begging for money:

Trevor, who hands out the newspapers everyday in sunshine, rain and cold, reminds me that each life has a story and we all have a voice.  When I stopped one day to ask how his day was going, Trevor (rather startled the first time) thanked me and said how often people just walk right by him and ignore him.  Now, whenever I pass by Trevor on my way to work, we strike up a short conversation, and I have new opportunities to connect myself to someone else’s knowledge.

Jing, an elderly woman who sits on the street corner waiting for spare change, reminds me that there are still social problems that need to be addressed – and that not all people begging for change are doing so to feed a drug habit or drinking problem. Jing’s story is an attempt to make a better life in a new country, and the failed attempt to do so. Jing doesn’t say much, as her English is limited, but she appreciates someone knowing her real story of why she sits on the corner every day having to beg for money.

I’ve often learned more about myself and how to make this world a better place by listening to these voices than to what the “experts” or “evidence” often have to say.

Each day, I try to keep myself open to this type of knowledge, and the fact that the road of life that I travel on has plenty of unplanned twists and turns and forks in the road that are learning opportunities from some of the least “expert” people I meet. These moments are knowledge opportunities for social benefit when – just for a moment – I let go of my preconceived ideas of “expert” or “evidence-based” knowledge, and listen to sources of knowledge that are good enough to listen to and learn from – to contribute to making the world a better place.

Knowledge Mobilization & Implementation Science – A Definition

Implementation Science

Implementation Science is about using a specific set of purposeful activities at the practice, program, and system level (a group of related components) designed to put into place a program or intervention of known dimensions for social benefit. It’s the science of bringing evidence-based research and knowledge exchange through knowledge mobilization (KMb) into practice to improve society – and ultimately make the world a better place.

Whose Knowledge Is It Anyway?

I was recently at a Knowledge Transfer & Exchange Community of Practice (KTE CoP) seminar in Toronto where a University of Sheffield scholar, Kate Pahl (above photo) was presenting a research project about a wide-range of meanings that a community park space in the U.K. has for different people in the park.  Pahl was co-investigator on a project called SPARKS: Urban green-space as a focus for connecting communities and research funded by the Arts & Humanities Research Council (AHRC) Connected Communities programme which brought together anthropology, geography, linguistics, contemporary science and environment science to look at the role of public parks in language development.

Pahl’s KTE CoP seminar presentation showcased this university-community research collaboration project with an interview-style video (the video can be viewed here: http://youtu.be/7m27DmiBHFQ) showing the usage and values that such a park space have, and the language used to describe the park by both academics and community participants.  (Pahl has also been a guest blogger writing about the value of stories and storytelling as spaces of unknowing and as works of art). The title of the KTE CoP presentation was “whose research is it anyway?” – illustrating the importance of understanding and valuing research (and knowledge) from within both the university and community sectors.

Interestingly, Pahl apologized several times to the mostly health-sciences audience for her somewhat “artsy” ethnographic research project after being questioned by several KTE CoP academics attempting to understand the significance, direction, scientific methodology and impact of the research project. Instead of recognizing the broader value and application of the project for community research participation and knowledge sharing – along with such diverse areas of academic research, including Urban Studies, Water Management, Social Work, Sociology, Linguistics, History, Recreation, Arts & Entertainment, to name a few- the seemingly narrowly-focused health-sciences group failed to look beyond their academic research silos to appreciate the broader fields of study and the more important university-community collaboration possibilities of knowledge transfer and exchange.

This event got me thinking about the idea of “evidence-based” thinking and ideas of “truth” in this world. There are many different people on this planet who think they have “the truth” or ultimate knowledge of life. Because they think that their knowledge is “the true” knowledge they’re always telling others what’s “right” and “wrong” – never being open to the knowledge of others, or learning how to share knowledge to create new knowledge for social benefit and ultimately make the world a better place. Alas, this seems to be the case even among academics purporting to be part of a community of practice open to knowledge transfer & exchange.

No one knows everything – there are many truths and many diverse paths in this life. Some of us do know more information than others, and some of us recognize the importance of evidence-based thinking. But information is not knowledge, and evidence-based thinking depends on circumstances and preferences that still remain subject to input from personal, political, philosophical, ethical, economic, and esthetic values“Best” evidence thinking is now starting to shift into “best” practice thinking as we recognize that “evidence” that may work in one setting may not necessarily work in another.

“Truth” and Knowledge are two concepts that have less to do with information and “best” “evidence”, and much more to do with openness to other human beings, awareness of the diversity of life and circumstances on this planet, and compassion and empathy for others to make this earth better for everyone.

  

Sandra Nutley and colleagues, in their book Using Evidence, point out the diversity of research approaches and uses stating that “research use enhancement strategies that encourage a greater variety of voices in opportunities for dialoge have the potential to give research a substantial, sustained, and sometimes critical, role in debates about public services” and that “research goes much broader than the preoccupation with the ‘what works?’ type of instrumental knowledge central to the ‘evidence-based everything’ agenda.” (Click here for more on the difference between instrumental knowledge and conceptual knowledge).

In my experience, I’ve learned that all people have knowledge to share, and the idea of “truth” is realizing we can never know any sort of absolute “truth” because knowledge is something that is always changing and always evolving as we combine our knowledge with others throughout our human history and create new knowledge each day with each person in our lives – and throughout this planet.

The greatest knowledge we can reach is that of knowing and understanding we all have knowledge to share – whether we’re academics or everyday people in community. It’s how we find a common ground to share and collaborate with this knowledge that is important.

Knowledge is not about judging other people based on our own knowledge of life and living – or judging other people based on their knowledge of life and living.  Knowledge is about being open to each others knowledge (no matter how limited or extensive) to combine our knowledge – not for ridicule or harm – but for social benefit. This is how we can make a difference on this planet. This is what Knowledge Mobilization (KMb) is all about.

At a more formal or institutional level, KMb is a collaborative process of exchanging knowledge among academics and non-academics to inform decisions about public policy and professional practice.  At this level, KMb can enhance social innovation and develop long-term solutions to social, environmental, economic and cultural challenges – including many of the so-called wicked problems that continue to hold back our humanity.

At a more informal or personal level, KMb is also a collaborative process of exchanging knowledge – with every person we meet – to inform our personal decisions about “right” and “wrong” with the many truths that exist on this planet. At this level, KMb can enhance our social interactions and develop long-term solutions to the problems that stop us from connecting and finding common ground as human beings.

There’s a great difference between accepting others for who they are and judging them based on our own limited ideas of “right” and “wrong” and “evidence” – there’s a great difference between the many truths that exist on this planet and our own interpretation of “evidence” and “the truth”.

Knowledge Mobilization (KMb) Book Chapter: My Contribution

I’m excited to announce the recent publication and my contribution as co-author of an In-Tech Book Chapter entitled "Applying Social Sciences Research for Public Benefit Using Knowledge Mobilization and Social Media". Along with Dr. David Phipps, the Director of Research Services and Knowledge Exchange at York University in Toronto, and Krista Jensen, York University’s Knowledge Mobilization Officer, I was privileged to be part of the research and writing team.

As a community-based Knowledge Mobilizer, my contribution focused on the literature review and Twitter research project data collection and statistical analysis, along with my development and presentation of the Knowledge Mobilization (KMb) model of sector interaction for social benefit – which I first published in my KMbeing blog post in January 2011.

 

It was a great honour to work with both David and Krista. David has also recently had another paper published of his collaboration with one of Knowledge Mobilization’s foremost experts in research utilization, Sandra Nutley (unfortunately, the paper is not available in open access yet – but a link to the paper is found here). Nutley is co-author of Using Evidence: How research can inform public services

Krista Jensen’s expertise on the use of social media, and her background in library science is of great value in her contribution to the literature review and book chapter writing about the use of social media for Knowledge Mobilization - and compliments my own practical use of social media, such as Twitter – along with my KMbeing blog to promote Knowledge Mobilization for social benefit.

The In-Tech book chapter is available to everyone in open access online. Our book chapter addresses the importance of social sciences for academics and non-academics - in research institutions and at the community level, and the important role of knowledge brokers - to address wicked problems, and enhance the research process and sharing of knowledge with the use of social media. It is my hope that it will promote the continued use of Knowledge Mobilization (KMb) to make the world a better place for everyone.

 

The Knowledge Mobilization Cycle: From Daily Practice to “Best” Practice And Back Again

Knowledge Mobilization is an on-going daily process. It is a continuing cycle of searching, gathering, including, researching, communicating, listening and practicing – and remembering that the process is not perfect.

Daily Practice & “Good” Knowledge:
I’ve been thinking about the ongoing, daily process of searching websites and blogs, gathering resources, and posting stuff for others to read. Each day is about timing and finding what I consider the few shiny knowledge diamonds to pull together into a daily social media Knowledge Mobilization package. Each day, sifting through the data noise I find some “good” stuff and “not-so-good” stuff. It may be valuable to some and not so much to others. So be it. That’s a part of the process of Knowledge Mobilization (KMb). But what I may consider “not-so-good” (and post online anyway) may perhaps shine light on someone else’s knowledge which can be developed further and perhaps contribute to the sparkle of other knowledge diamonds eventually.

“Best” Practice & Policy-Making:
The more important point (and result) of KMb is “best” practice and good policy-making – which depends on “good” knowledge. But “good” and “best” are relative terms. Policies are the outcomes of decision making based on “best” practice.  Policies come from the choices made based on the knowledge provided (as well as other social, political and economic influences) usually made by decision-makers – often governments establishing laws and regulations to allocate resources, as well as the funders and granting councils deciding which research to support, why and how.

Policy-Making & Daily Practice:
From policy-making comes daily practice – the everyday way we put the policies in motion, the daily processes of implementing projects and managing organisations, individuals and ourselves. It’s the extension of policies to everyday practice that begins to fully separate the “good” from the “not-so-good”.

Good Knowledge:
Good knowledge develops by the everyday sharing and analysis of our daily processes, experiences and learning – which is when effective Knowledge Mobilization really begins to emerge. It’s about the timing of making connections and developing networks to exchange knowledge. It’s about asking questions and listening to answers. It’s about understanding differences and finding common ground.

Inclusive Knowledge & Social Media:
Knowledge is also inclusive and most effective when it seeks common ground. It doesn’t mean always agreeing; it means finding the most effective solution that works through best practices. Social media is one common ground platform where knowledge develops and influence best practices. This is why social media is such an important vehicle for KMb because it provides ways of making these connections and finding common ground.

And because we are all globally connected, putting policies into best practice effects everyone. Learning from “best” practice is knowledge. As I mentioned, practices are everyday events that include all people. When we learn from local practices and see the broader application to best practices we contribute to the greater good of society. All people can be included through communication – now especially more possible by social media. All people can have a voice and contribute to Knowledge Mobilization.

The Knowledge Mobilization Cycle:
Daily practice may be “good” or “not-so-good” but it’s the daily practice that leads to researching that leads to learning that leads to sharing that leads to collaboration that leads to policy-making that leads to “best” practice that leads to re-evaluatingthe continuing cycle of Knowledge Mobilization. Re-evaluation and further research is necessary because “best” practice will change as people change and society changes. We always need to adapt and improve for future benefit – while sifting through the data noise of everyday life.

We may not always find the diamonds we’re looking for, but sometimes – like the cycle of creating diamonds – contributing to the cycle of Knowledge Mobilization is worth the effort.

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