KMbeing

Knowledge Mobilization (KMb): Multiple Contributions & Multi-Production Of New Knowledge

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10 Knowledge Tips

Leave a Comment Posted by KMbeing on May 20, 2013

1. Your knowledge has value if you share it with the intention of doing good and not harm. Others may think your knowledge isn’t worth sharing but face those challenges. Sharing your knowledge for social benefit always makes it more valuable, not less.

2. Every person feels stupid sometimes. Every person. Everywhere. We all devalue our knowledge at times and we all get embarrassed. Remember the value of sharing your knowledge for good and when you feel stupid remember, “this, too, shall pass.”

3. Having curiosity about learning something new creates new knowledge. Embrace curiosity and be open to the knowledge of others. Exchanging knowledge and learning something new breaks down barriers.

4. Every day, you will feel like you have forgotten something. Maybe you’ve been too rushed. Maybe you feel like you don’t have enough time. Don’t be too harsh on yourself. Especially if forgetting has caused what seems like a mistake and you feel stupid. Go back and read #2 again. Apologize if you need to and then move on. Seriously. Just move on and let it go.

5. The knowledge sharing, the listening, the talking, the learning, the connections and the surprises. It’s all part of it. And it’s all worth it to create new knowledge.

6. Knowledge is never perfect. Ever. But always worth sharing to create better knowledge.

7. You will never regret sharing knowledge if it helps to improve someone else’s knowledge. Except for all of those times you second guess whether you have made a difference in making the world a better place. Although it may only be in a small way, every bit of knowledge shared for benefit is better than knowledge shared to harm. Overall, this is what counts in the end.

8. Be open to the knowledge of others. Other people who are very different from you will teach you something new, how to look more deeply at life and how to live and learn more fully.

9. Look for knowledge in everything. You’ll find it in the middle of the busy. Or under the ridiculous. Or hanging out with the strange. Knowledge is like that. It’s in the middle of everything. It’s completely unpredictable. And it will surprise you when you’re not expecting it.

10. Having knowledge of “the truth” is a myth. Knowledge isn’t black or white. Knowledge is a full range of colors and blends. Strive for knowledge sharing to create new and always changing knowledge instead of “the truth”and trust your own knowledge sharing for social benefit to move knowledge forward in an ever-changing way.

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Start With The Knowledge You Have

Leave a Comment Posted by KMbeing on April 11, 2013

Remember, changing the world and harmful social conditions doesn’t depend on who you are or what you own – it depends mostly on the knowledge you share – whatever that knowledge is – if it’s intended for benefit and not for harm. You change the world by using even the “limited” knowledge you have. Start by being you with the knowledge you have…and keep going.

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140 Twitter Characters To Knowledge Mobilization – Revisited

1 Comment Posted by KMbeing on April 5, 2013

How have traditional models of research and dissemination changed to present new knowledge to the public or further inform research by creating broader public engagement? Many researchers – particularly in the health sciences – are still embedded in long-established values and approaches to methodology and validity, often overlooking new modes of knowledge mobilization such as social media.

One of my recent KMbeing blog posts presented a very brief Twitter survey of the 16 classic Networks of Centres of Excellence in Canada (NCE). The survey found that many of these NCEs are still not effectively using Twitter as a valuable social media tool that can enhance knowledge mobilization strategies. This quick overview showed that of those NCEs that could actually be found on Twitter only four NCEs tweet an average of just over one tweet per day – which is clearly insufficient for effective social media and potential stakeholder engagement. It would appear that using Twitter as part of a knowledge mobilization strategy is clearly not on the radar screen of many of these NCEs, despite the potential of Twitter (and social media) as a valuable means of addressing key outcomes mandated for NCEs – including working with end users to accelerate the creation and application of new knowledge.

To be fair, my own quick methodology of the previous survey focused on the average number of tweets per day over a 30 day period from the 14^th February 2013 to the 15^th March 2013. The average number of tweets in a month was then divided by 30 to get the average number of tweets per day. Although the Twitter profile start date for each NCE was included along with the actual total number of tweets since each NCE began tweeting, this was not considered when doing the first brief survey.

So now, for part two of the original blog post survey 140 Twitter Characters To Knowledge Mobilization, I present a somewhat deeper (though still brief) analysis that takes into consideration the length of time each of these classic NCEs have used Twitter.

I used timeanddate.com to calculate the total number of days from the start date of each NCE Twitter profile to the 15^th of March 2013 (up to and including March 15th to be consistent with the first survey). Then the total number of tweets since each NCE joined Twitter was divided by the total number of days each NCE has been using Twitter to create a tweet-intensity score.

Each NCE was then ranked, showing the following results:

(Click on diagram above to enlarge)

Tweet-Intensity Ranking:

Allergy, Genes and Environment Network – AllerGen	@AllerGen_NCE (funding to 2019)	0.96
AUTO21 Network of Centres of Excellence	@AUTO21NCE (funding to 2015)	0.83
ArcticNet	@ArcticNet (funding to 2018)	0.81
Canadian Arthritis Network – CAN	@commcan (funding to 2014)	0.80
Stem Cell Network – SCN	@StemCellNetwork (funding to 2015)	0.73
Carbon Management Canada – CMC	@cmc_nce (funding to 2013)	0.47
Canadian Stroke Network – CSN	@strokenetwork (funding to 2015)	0.37
NeuroDevNet	@NeuroDevNet (funding to 2014)	0.34
Canadian Water Network – CWN	@CdnWaterNetwork (funding to 2015)	0.28
BioFuelNet	@BioFuelNet (funding to 2017)	0.13
Graphics, Animation and New Media Canada – GRAND	@GRAND_NCE (funding to 2014)	0.10
Canadian Photonic Industry Consortium – CPIC	Not Found (no longer funded)	0.0
GEOmatics for Informed DEcisions Network – GEOIDE	Not Found (no longer funded)	0.0
Marine Environmental, Observation, Prediction and Response Network – MEOPAR	Not Found (funding to 2017)	0.0
Mprime Network Inc.	Not Found (funding to 2014)	0.0
Technology Evaluation in the Elderly Network – TVN	Not Found (funding to 2017)	0.0

Although it’s still a simple calculation from the total number of tweets since each NCE started using Twitter, the current results show a more accurate tweet-intensity over time, with one of the NCEs – AllerGen – ranking first and showing a fairly impressive use of tweeting for the shorter amount of time on Twitter.
(It would be interesting to include the number of followers into the mix to see if that variable contributes to tweet effectiveness – but I’ll save that for a future blog post!).

However, results still show that the average number of tweets per day still remains well under the evidence that a minimum of at least ten tweets per day creates more valuable engagement and greater opportunities for knowledge dissemination. There’s still room for improvement to create greater social media engagement for more effective knowledge mobilization.

Just as a comparison, I decided to look at the results for Canada’s leading knowledge mobilization network ResearchImpact and my own KMbeing Twitter account.

Twitter Profile	Twitter Name	Twitter Start	Total Days On Twitter	Total Tweets	Tweet-Intensity Score
ResearchImpact	@researchimpact	May 15, 2009	1401	9450	6.74
KMbeing	@kmbeing	March 25, 2010	1087	9982	9.18

(Perhaps this is the reason why both ResearchImpact and KMbeing were voted in the top ten Canadian Knowledge Mobilization Influencers for 2011 and 2012).

Canadian policymakers and government agencies have recognized the value of drawing together leading researchers and research institutions into national research networks to support trans-disciplinary and multi-sectoral collaboration. The effectiveness of these research networks are also a great example to the rest of the world. It’s a first step towards incorporating knowledge mobilization into strategic planning to successfully increase communication and collaboration among a variety of stakeholders. It’s a changing research model using networking as part of the research process.

The next step for Canada’s flagship Science & Technology networks is to increase the use of social media for knowledge mobilization. Again, social media is not a fad, and the use of social media for academics and institutions is becoming more incorporated into strategic planning. Many researchers and academic institutions are recognizing the value of using Twitter in a more consistent and productive manner for knowledge mobilization.

As David Phipps, Executive Director of Research and Innovation Services at York University (and ResearchImpact) pointed out in a keynote address to the Canadian Knowledge Mobilization Forum in 2012 (and posted on the blog MobilizeThis!), the future of knowledge mobilization and research engagement will depend on social media, but researchers and knowledge mobilizers are still trying to figure out how to effectively use social media to do this.

“15-20 years ago IT folks had to develop a business case to convince corporate leaders to invest in an enterprise e mail system. Today e mail is a fact of life (unfortunately). Many of us are now using social media as a broadcasting tool and a large portion are also using it as a listening tool. We are now starting to figure out how to use social media as a tool for engagement but we’re not there yet. These trends will accelerate.”

Just as email changed society, so too is social media changing the traditional models of research, dissemination and engagement. Social media provides new modes of knowledge exchange and broader public input, creating a further research resource in the current KMb world as a way of providing broader participation in discussions around research topics. Social media also breaks down international barriers to share academic research in a way that is more friendly and immediate to a wider audience. Yet, social media is still a tool that needs to be used correctly to be effective (see my previous blog for tips on how to do this).

Canada’s Networks of Centres of Excellence are making a start. They just need to continue to take a few more steps forward into new modes of research and into the future of using social media – especially Twitter – for knowledge mobilization.

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Knowledge Mobilization & Social Media

Leave a Comment Posted by KMbeing on March 6, 2013

Value is added to knowledge mobilization (KMb) by adding a social media strategy. Using social media to connect with a variety of sources on topics of interest is a great way to start and nurture valuable knowledge exchange relationships, and allows knowledge to be shared more quickly than through traditional modes of knowledge exchange (academic/institutional environments).

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Knowledge Can Be Shared For Good Or Harm

Leave a Comment Posted by KMbeing on February 27, 2013

How do we measure the action of sharing knowledge for social benefit? Does the person who shares this knowledge have greater value than those who refuse to share knowledge for social benefit? Does the act of refusing to share knowledge for social benefit contribute to greater ignorance or harm? Knowledge can be shared for good or harm. Which makes the world a better place?

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Knowledge Before It’s Too Late

Leave a Comment Posted by KMbeing on February 22, 2013

One of the greatest challenges for most of us is our hesitation to share knowledge with others – before it’s too late.

In my lifetime, I’ve seen many people come in and out of my life, and there have been some incredible occasions where I’ve been able to learn so much from others by sharing knowledge. Many of these people I’ll probably never see again and never get the chance to tell them how much the knowledge they shared with me has helped me in developing my own knowledge, and to share this knowledge even further with others.

There are other people I still see regularly, and I try not to miss opportunities to share knowledge. We all have unique life experiences and we all have knowledge to share. I also try not to miss opportunities to tell others how grateful I am that they have shared their life experiences of knowledge with me. If it means a lot to me to hear this from others, then I hope it means a lot to others to hear it from me.

One of my major problems early in my life was that I spent much of my time thinking that others weren’t really interested in the knowledge I had to share with them. I use to think that my knowledge was useless, stupid, and not good enough. In short, I use to think that any knowledge I had to share couldn’t possibly make a difference in making the world a better place. As a boy and a young man, I shied away from sharing my knowledge because I was sure that it just didn’t matter. As a young adult, that thought was so deeply ingrained in me, I could hear a voice saying “you’re stupid” in my head, guiding my actions and guarding my interactions with others. I use to have a hard time fighting my way past it – and sometimes I still do. But I’ve learned some valuable lessons when I’ve been brave enough to open up and share my knowledge with others. And from sharing my own knowledge, others have shared their knowledge with me from their own life experiences, and we have created new knowledge together.

It’s really unfortunate that we don’t spend more time sharing our knowledge with others. While I’m sure there are some people who feel as awkward as I use to feel, as long we are sincere and tell others we value what they have to say, no matter how “limited” they may think their own knowledge is, most people will appreciate the opportunity to share their own knowledge from their own life experiences. As these are the moments when we can learn to make the world a better place.

Sharing knowledge with others with this intention in mind people can help us all to contribute in a very real and very positive way to the world in which we live, for the more people there are in the world who feel their knowledge is valued, the more people there will be in the world who are able to share their knowledge with others – before it’s too late!

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Your Unique Knowledge Fingerprint

Leave a Comment Posted by KMbeing on February 16, 2013

A person’s knowledge may be called ignorant, useless, mocked and devalued, but our knowledge – stemming from all of our personal life experiences – is always knowledge, and is always our own knowledge.

Others can say all the negative things they want about you and your knowledge, but the only way that it will affect you is if you allow their words to affect you. Again, your knowledge is your own knowledge, all the good, bad and ugly of the experiences that make up all of your knowledge in your lifetime. Just as your fingerprint is unique to you – so too is your knowledge to share with others.

Your knowledge – any of it at anytime in your life experience – can always teach others something, whether you think it’s “limited” or not.

But knowledge on its own, without turning it into action is limited. It’s like having hands and fingers (and fingerprints) without ever using them.

It’s how we share our knowledge; combine our knowledge to make the world a better place that creates the most value.

Some people are so insecure that they try to hurt others by knocking even the slightest amount of knowledge that a person may have, to take away their dignity or self-esteem. But if we believe a cruel, insecure person’s view that our knowledge is useless, if we let them take away our dignity, what does that say about how we see our own knowledge, about how we see ourselves?

People have acquired knowledge in war, in prison, in concentration camps, in abuse, in difficult social situations, in loss, in love, in friendship, in ignorance, in education, in failure and in success – why shouldn’t we value any of the knowledge we have where we are, right here and right now?

But again, knowledge on its own, without turning it into action is limited.

A person’s knowledge always has some value. Sharing our knowledge for social benefit creates greater value, and is always worth it. When we share our knowledge with this understanding and intention – we can use our own knowledge to make the world a better place.

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Your Unique Knowledge Role In The Human Knowledge Destiny

1 Comment Posted by KMbeing on February 9, 2013

Each person has a unique knowledge role in life. Don’t waste your time and tears trying to gain knowledge to be like someone else. Be proud of your own knowledge – no matter how “limited” it may seem at anytime. But reach further for knowledge, share your own knowledge, and learn from the knowledge of others to make something better for yourself, as yourself.

Yet, don’t stop there.

Combine your unique knowledge – no matter where you are in life – to create new knowledge with others. It’s then that you will find the knowledge role you are meant to have in life – as we all strive together to reach our overall human knowledge destiny to make this world a better place.

I’ve known so many people who have pursued things in life that seemed so far away from whom they are as people because someone else told them their knowledge wasn’t “good enough.” It becomes sad. Or other people who have simply given up. I’ve seen people who have wonderful knowledge filled with personal life experiences – tragic and successful – who try hard to become “more intelligent” because they believe the current knowledge they have has absolutely no value.

Then there are others who try to use their knowledge simply because they selfishly want to make a lot of money. Sharing knowledge can make people wealthier, but is this type of knowledge sharing contributing to making the world a better place for everyone? Knowledge is being used as a human commodity not a human commonality.

It’s a great challenge to uncover our authentic selves and to develop confidence in our own knowledge through our own unique life experiences that reflects our own authenticity.

The uniqueness and authenticity of your personal knowledge are some of the most important things to recognize on your life journey to become the person you were born to be. It’s easy to pursue things we think would make us “more knowledgeable” like other people, or pursue knowledge strictly for financial profit. But not recognizing the value of our own knowledge – here and now – does not reflect who we are as an authentic person, as each of us has authentic knowledge.

Unfortunately, I’ve spent time in my life trying to become some things that I thought others wanted me to be, and that I simply wasn’t meant to be. And I spent time in the past thinking my knowledge had no value. While I don’t fully regret the time I spent trying to fulfill the expectations of others – as it has contributed to my life experience and the knowledge I have now – I sometimes wonder what I could have done for myself had I spent that time trying to gain knowledge strictly for myself, while also valuing my own knowledge.

We all have our strengths and our weaknesses, and it’s a shame when we spend valuable time and energy on trying to be what others expect us to be by focusing on our knowledge “weaknesses” and devaluing our unique knowledge experiences. When we’re able to focus on the unique contributions to knowledge that each of us can make in life, we accomplish more and grow more in the knowledge role we are meant to have in life – And it’s in the personal recognition of the value of our own knowledge that we can then connect to our overall human knowledge destiny on this planet.

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Brokering The Role Of The Knowledge Broker

Leave a Comment Posted by KMbeing on February 2, 2013

I recently had a conversation with a colleague about why it’s still a problem for knowledge brokers to be seen as credible to some senior scientists in many research/knowledge institutions, and how to overcome this barrier. My colleague mentioned that some senior scientists think the value of their research can stand on its own without any help from knowledge brokers, and often criticize the value of knowledge broker positions in the organization in the first place.

Knowledge Mobilization is about putting knowledge into active service for social benefit – and knowledge brokers have an important role in connecting various knowledge stakeholders together from multi-directional influences of producer-push (researcher), user-pull (research-user), knowledge exchange (anyone), and the co-production of knowledge (anyone). The bottom line is that it’s always about people sharing knowledge to make the world a better place.

My colleague mentioned that knowledge brokers were not being taken seriously by some researchers because of a feeling of a lack of credibility. There are certain researchers who somehow feel that the importance of their research cannot be fully “trusted” in the supposed “inexperienced” hands of “unskilled” knowledge brokers. As such, these misguided researchers would rather go it alone and not make use of intermediaries to disseminate or further enhance their knowledge.

My colleague and I discussed that in such cases there is a need for other credible scientists or stakeholders to champion the cause of these knowledge brokers. Such champions can assist in bringing recognition to the valuable role of the knowledge broker, and ignite a passion for knowledge mobilization/knowledge exchange. In such cases the very role of the knowledge broker comes into play by connecting with these champions and acting upon these connections by engaging the champions in discussion about the organization’s current knowledge exchange challenges. This means constructing arguments for the champions to convince the skeptical researchers of the value of knowledge brokers.

If the skeptical researchers still see no value – and wish to go it alone – then the knowledge brokers need to be prepared to recognize such limitations and cut their losses while continuing to ignite awareness with other key decision-makers within the organization. Perhaps in this more indirect manner, skeptical researchers may eventually come around to recognizing the value of knowledge brokers for the institution – but never hold your breath.

The knowledge broker role itself is about finding ways to champion the current knowledge of the organization, continuing to inform institutional knowledge, and broker internal and external knowledge value among stakeholders on an ongoing basis. Knowledge brokers need to recognize that there may be barriers inherent in the organization that cannot be directly dealt with. Dealing with such barriers indirectly may mean ignoring them temporarily (or completely) while attempting to find other researchers or sources for knowledge exchange.

If knowledge brokers are not prepared to do this then you are not prepared to remain relevant to the organization. Knowledge brokering will continue to be a function that is misunderstood, and not seen as credible.

Quite frankly, it comes down to how you broker being a knowledge broker – whether you’re talking about organizational need, the benefits to the individuals who engage with the knowledge systems you create or the connections you’re developing for knowledge exchange. It comes down to how you ‘sell’ the role of the knowledge broker, your contribution and added value to the organization – as well as the people who fall within its influence.

As David Phipps points out, and we include in our co-authored field note, the role of the knowledge broker and knowledge mobilization is not new. Phipps references both Aristotle and the PARiHS framework to summarize three key concepts for a knowledge broker to think about when developing their role in any institution. (I have added my own thoughts in brackets to further expand the concepts).

evidence = logos (providing the logic or evidence)

facilitation = ethos (establishing credibility for facilitation)

context = pathos (connecting to the stakeholder’s emotional or value context)

These key concepts can be used as a framework to develop greater understanding to broker a knowledge broker role within the organization by providing the logic behind having knowledge brokers.

Evidence: Do you have evidence to substantiate the role of knowledge brokers within your organization? What is the logic of having knowledge brokers within your organization?

Credibility: How credible are the knowledge brokers in your organization? Can your knowledge brokers speak the ‘language’ of the organization? Do the knowledge brokers in your organization have champions to assist them with their roles and help them establish credibility? Do the knowledge brokers understand the individuals within the organization and recognize those that may be barriers or facilitators?

Context: Can the knowledge brokers connect to the various emotional contexts within the organizational system to identify barriers (and possibly risks to the organization)? Can the knowledge brokers speak to the values of the individuals within the organization as well as to the greater values of the organization as a whole? Does the knowledge broker have the ability to know how to work around barriers while continuing to align with the knowledge objectives of the organization?

The Knowledge Translation & Exchange Community of Practice (KTECop) often refers to the role of the knowledge broker as “closing the loop” as an apt description. If knowledge brokers are going to continue to deal with problems of credibility and criticism of their value, they must start with a framework that provides greater understanding to broker the role of the knowledge broker. If not, knowledge brokers must be prepared to deal with people who still don’t understand their role, what they can do, and the value they can bring – never being able to close the loop or overcome the barriers they face.

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Knowledge From All Walks Of Life

Leave a Comment Posted by KMbeing on January 22, 2013

In order to create social benefit, that can lead to influencing government policymakers, knowledge exchange through knowledge mobilization develops relationships among a variety of individuals – from all walks of life – to encourage involvement in new ways of combining our diversity of knowledge to make the world a better place.

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