KMbeing

Knowledge Mobilization (KMb): Multiple Contributions & Multi-Production Of New Knowledge

Tag Archives: mindfulness

The Knowledge Exchange Cycle

Communication

Knowledge mobilization (KMb) can be challenging. Constant meetings, conferences, workshops, articles, blogs, emails, text messages, questions, problem solving, stakeholder involvement – or lack thereof – and the ongoing cycle of sifting through information and data/information noise to gain knowledge can begin to feel like you are sinking in an infinitely vast ocean of opinions, beliefs, ideas and ideals, statistics, and research “evidence”. Once you gain knowledge of something and exchange further knowledge with others, new knowledge seems to appear to refute previous knowledge. One moment a research study suggests certain findings. The next, a new study seems to contradict those findings, requiring you to constantly re-examine your knowledge and the knowledge of others. A brief definition of knowledge mobilization is making knowledge (particularly research knowledge) useful to society. Let’s face it – sometimes it seems such never-ending knowledge contradictions are preventing us from making any knowledge useful to society.

Yet I’m optimistic! One of the most powerful and enduring lessons I have learned in my almost decade of promoting and supporting knowledge mobilization efforts is that the multitude of contexts, sources, findings and views aren’t necessarily keeping us from knowledge – this is knowledge: fluid knowledge. I’ve talked and written about this at length in person and in previous KMbeing blog posts, as well as in the papers and book chapter I co-authored.

The notion of looking at these “contradictions” of knowledge in a valuable way is one I feel bound to reiterate. Why? Because by adopting this approach to the fluidity of knowledge we can dramatically increase our opportunities for influencing policy-makers, clarify positions for various stakeholders, develop understanding and build trust within different environments, and forge meaningful relationships in various contexts of knowledge transfer and exchange as our knowledge continues to evolve.

In short, we can recognize that knowledge is never stagnant – or we can be stuck in knowledge silos. All we have to do is remember that each interaction – each knowledge exchange – is filled with unlimited and profound possibilities for impact. But remember, impact is also never stagnant. Impact occurs and is also transformed by new knowledge – the fluidity of knowledge.

Knowledge Exchange Cycle

So, how do we make each knowledge exchange count and not become inundated by the infinitely and often overwhelming bombardment of varying knowledge? By approaching each knowledge exchange practically and purposefully.

There are three components to each effective knowledge exchange. Combined, they form what I call a Knowledge Exchange Cycle. When you consider all three elements with one another, they can produce a powerfully productive approach to developing our own knowledge and advancing our collective knowledge. Simply remember these three elements in each interaction:

Speak & Listen Carefully

Put Knowledge in Context

and Transform Knowledge Collaboratively.

This funny video clip shows the importance of speaking and listening carefully, being open and paying attention to context.

 

 

Speak & Listen Carefully:  Speaking and listening carefully is the key to effective communication. But few people get it right. That’s because it takes meaningful practice and focus to connect with others, detect different meanings, recognize multiple perspectives, and determine what kind of knowledge is being exchanged. When you master being truly present in your communication, you can become an amazing speaker and – more importantly – an amazing listener. This means that when you’re not speaking you’re fully engaged, mindful of the moment and paying attention to the other people sharing their knowledge with determined focus. Remember, to give other people the space to be heard. Don’t become a constant speaker without also being a compassionate listener! The give and take of speaking and listening carefully also means asking for the knowledge “evidence” of others, and taking the time to understand the general benefit of the knowledge being exchanged. When you feel confident that you understand someone else’s knowledge, take a moment to briefly summarize to ensure you and others understand the knowledge being exchanged.

Put Knowledge In Context: Once you understand the essence of the knowledge being exchanged, you’re ready to put that knowledge in context to better understand how this knowledge is being used and understood in a particular (and often different) context. When you put knowledge in context people will be able to place the knowledge in circumstances that may not always fit within our own frameworks or social benefit. This requires some diplomacy. You need to be both responsive and adaptable. Determine the context by adjusting your approach and understanding of your own knowledge accordingly. The key is to be open to knowledge that may be different from your own to wholly grasp the applicability to your own context. It’s important to connect to their purpose and passion for the knowledge they exchange from the context in which they are situated to also connect it to the knowledge you provide. You may also need to show them how their knowledge is uniquely situated within their own environment in whatever drives them for benefit within their own society – while also anchoring their knowledge in an understanding of whatever drives you in your own knowledge that may be different. Whatever the situation, frame the knowledge exchange openly and speak from your heart. Let people know why their knowledge matters in connecting to your own knowledge to transform it by the next step.

Transform Knowledge Collaboratively: In this part of the knowledge exchange cycle you must show a desire to turn your knowledge (and sometimes differing knowledge) into action collaboratively. Knowledge exchange should ultimately be about making a difference in the world. Transform exchanged knowledge collaboratively! You spoke and listened carefully. You put knowledge in context. You need to continue to speak and listen carefully. Now you need to transform the knowledge exchanged collaboratively. And you need to continue to speak and listen carefully. Maybe you need to help them make a decision. Maybe you need to shift your thinking and look at your own knowledge differently. This is your chance to think about how you can advance knowledge – yours and others – into something useful – beyond individual contexts – yet also considering how to be adaptive within individual contexts.

As you engage in the Knowledge Exchange Cycle remind yourself of the risk in not speaking and listening carefully, not thinking about context, and not acting collaboratively. In order to not feel like you’re drowning in the vast ocean of knowledge exchange, all any of us can do is mindfully consider the knowledge shared by and with us in the moment. This Knowledge Exchange Cycle provides a framework for you to build knowledge relationships carefully, be open to and understand different contexts, and make and support ways to transform knowledge collaboratively – in every moment of knowledge exchange. In this sense, knowledge mobilization can be challenging. As someone who has used mindfulness meditation in my daily life for over 25 years, mindfulness is not always easy. And just like mindfulness meditation, with mindful knowledge exchange, the more you do it, the better and more efficient you will become.  I encourage you to keep the Knowledge Exchange Cycle in mind in your next knowledge encounter – you may find you are one step closer to transforming knowledge to make the world a better place.

 

 

Mindful Knowledge Sharing

How often does being unattentive and distracted keep you from sharing knowledge and learning from the knowledge of others? Be mindful and share knowledge to make the world a better place.